Worthing Homes job vacancy

Are you an enthusiastic, efficient and highly organised administrator?

Do you want to be part of a busy customer service team? Then this could be the role for you!

We are looking for a committed and skilled administrator to provide support to our neighbourhood and customer experience teams.

Administrator - 1 year Fixed Term Contract

£19,240.00

37 hours per week

The successful candidate will:

• ·         Have experience of working in a customer services environment
• ·         Take a positive approach to resolving problems and providing support across all teams
• ·         Work under pressure, dealing with competing priorities and delivering results to tight deadlines
• ·         Have excellent IT and customer services skills

 

Main responsibilities:

·         To carry out a range of administrative tasks arising from customer contact

·         To assist with the data entry of invoices onto our housing management system

·         To effectively administer former tenant and garage arrears

·         To promptly inform customers when their housing benefit has been suspended

·         To arrange appointments for colleagues in other teams

·         To process rechargeable repairs on our housing management system

·         To prepare information packs for residents

·         To provide cover for the customer experience and lettings team

·         To carry out customer satisfaction surveys

·         To administer the outgoing post

•                                   

In return we offer:

 

• ·         26 days holiday
• ·         Private medical insurance (after qualifying period)
• ·         4% employer contribution to pension scheme, Employee Assistance Programme

 

To apply please send your CV with a supporting statement (maximum of 3 pages) to

jobs@worthing-homes.org.uk.  Closing date for the receipt of CVs is 9am Thursday 15 November 2018. No agencies. We are an inclusive organisation and value each individual’s unique contribution, irrespective of race,