CHAMBER TRAINING ACADEMY
Leading with Authority
A workshop focusing on managing teams using empathy, authority and the use of emotional intelligence.
A focused session for delegates to consider what it means to communicate with clarity, confidence, and respect. We will explore the art of assertive leadership: how to speak up, set boundaries, and handle challenging conversations without damaging relationships.
What to expect?
The session focuses on the communication tools required to be assertive yet empathetic in leadership and how to use them with confidence. Participants will consider principles of assertiveness, learn how to apply them in workplace scenarios, and develop strategies to communicate with clarity and respect. The goal is to build self-awareness and practical skills enabling attendees to handle difficult conversations, set healthy boundaries, and foster a culture of open, honest dialogue.
The workshop will give participants the tools to:
- Understand what assertiveness is and how it differs from passivity or aggression.
- Recognise the role of assertiveness in effective, respectful leadership.
- Identify common barriers to assertive communication and how to overcome them.
- Apply practical frameworks to structure conversations that may require assertiveness.
- Use confident, clear language to give feedback, say “no,” and express organisational needs.
- Reflect on their own assertiveness style and identify areas for growth.
- Practise assertive communication through real life leadership style scenarios.
This is intended to be an interactive workshop where active discussion, probing questions, participant insights and “what ifs?” are welcome throughout.
Who is it by?
Richard Hamlin is the owner and director of Define Leadership Ltd, a training and development consultancy.
He delivers focused training and coaching aimed at realising leadership potential, managing professional conflict and empowering workforces to achieve excellence. He works with individuals and teams from organisations across all sectors, including police forces, the military, local authorities, health & social services and several high-profile learning institutions in both Europe and North America.
www.defineleadership.co.uk 
Date: Tuesday 10th June
Time: 9:30am - 11:30am
Cost: Members: £45.00 + VAT | Non-Members: £90.00 + VAT
Venue: Sphere Business Centre, GB MET College, Broadwater Road, Worthing BN14 8HJ
Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.
Cancellation Policy: Please note, cancellation must be made 7 days before event
