Update from Southern Water - Lets Talk Water: A Resilient Future for Water in the South East
Water plays a central role in our everyday lives, but its value, importance and the wider benefits it provides are very rarely discussed.
The impacts of climate change and population growth mean we need to adapt the services we provide to ensure they are resilient in the long-term. To achieve this we need to be bold and innovative - meaning we need to embrace new technologies and ways of working.
Our Vision
This month we published our vision for the next 25 years entitled Let’s Talk Water – A Resilient Future for Water in the South East .This sets out how we will transform the services we provide to meet the challenges and opportunities the future presents.
This vision has been shaped by what we have learnt from our extensive programme of customer and stakeholder engagement, as well as from expert views on the future challenges facing the water sector.
Let's Talk Water sets out ten outcomes we believe customers and stakeholders want us to achieve. The first five outcomes are focused on making sure we get the basics right and deliver the services our customers expect. The remaining five set out how we will build on these strong foundations to transform the way we collectively value water and ensure we meet the challenges of the future.
Our ambition is to be bold and innovative and Let's Talk Water includes a series of ideas which will enable us to meet customers' expectations and keep our bills affordable while improving our precious environment and supporting economic growth.
To read Let's Talk Water, click here
Proud Members of
