Worthing Homes job vacancy
Are you an enthusiastic, efficient and highly organised administrator?
Do you want to be part of a busy customer service team? Then this could be the role for you!
We are looking for a committed and skilled administrator to provide support to our neighbourhood and customer experience teams.
Administrator - 1 year Fixed Term Contract
£19,240.00
37 hours per week
The successful candidate will:
- · Have experience of working in a customer services environment
- · Take a positive approach to resolving problems and providing support across all teams
- · Work under pressure, dealing with competing priorities and delivering results to tight deadlines
- · Have excellent IT and customer services skills
Main responsibilities:
· To carry out a range of administrative tasks arising from customer contact
· To assist with the data entry of invoices onto our housing management system
· To effectively administer former tenant and garage arrears
· To promptly inform customers when their housing benefit has been suspended
· To arrange appointments for colleagues in other teams
· To process rechargeable repairs on our housing management system
· To prepare information packs for residents
· To provide cover for the customer experience and lettings team
· To carry out customer satisfaction surveys
· To administer the outgoing post
In return we offer:
- · 26 days holiday
- · Private medical insurance (after qualifying period)
- · 4% employer contribution to pension scheme, Employee Assistance Programme
To apply please send your CV with a supporting statement (maximum of 3 pages) to
jobs@worthing-homes.org.uk. Closing date for the receipt of CVs is 9am Thursday 15 November 2018. No agencies. We are an inclusive organisation and value each individual’s unique contribution, irrespective of race,