IT Support Desk Technician job advert

Salary: £21,000

Contract: 12 Month Fixed Term Contract

Hours: 37 Hours per week   

 

Join Worthing Homes as an IT Support Desk Technician and you will play a key role in assisting internal users; supporting the IT facilities and BAU, ensuring operational issues are quickly resolved. This is an ideal role for a motivated, adaptable professional who has a passion for IT. You will be responsible for:

User Support

• ·         Provide help and guidance to desktop users
• ·         Plan, manage and maintain IT Infrastructure & Application Support
• ·         Contribute to production of standard configurations, documentation and procedures
• ·         Provide assistance and technical knowledge to aid implementation of projects

Project Design

• ·         Assist in implementing the company’s digital strategy

Systems Administration

• ·         Assist in ensuring the smooth running and monitoring of all IT systems
• ·         Develop appropriate manuals for users and support procedures
• ·         Assist in ensuring daily network checks for business critical services.  Ensuring backups (MS Azure) have completed and servers are well resourced
• ·         Assist in installing software, patching and schedule upgrades

Hardware, Maintenance and Installation

• ·         To provide in house maintenance assistance

Training

• ·         Assist in arranging appropriate IT training for staff
• ·         Provide hands on training to staff on window based projects

 

This is an exciting opportunity for an enthusiastic IT professional to join the Worthing Homes team, based in our refurbished office and having the benefit of an up to date IT infrastructure, helping us drive our business forward with new and exciting digital working methods.  The successful candidate will have experience in providing technical support, good knowledge of Microsoft Office 2010/2013, Windows 7 and 10 in a domain environment.  Knowledge of Hyper-V, Azure backup, MS Office 365, mobile devices and tablets, good working knowledge of AD, DNS, DHCP, TCP/IP.

 

In return we offer 26 days holiday (pro rata, private medical insurance (after qualifying period), stakeholder pension, childcare vouchers. To apply please send your CV with a supporting statement (maximum of 3 pages) to jobs@worthing-homes.org.uk.  Closing date for the receipt of CVs is 9am on Monday 29 January 2018.