CHAMBER TRAINING ACADEMY
Expert Hour: SEO without the scary stuff 

We've introduced a free training workshop once a month exclusively for our Members. Its the perfect opportunity to upskill yourself or your team. 

Join Jon from Boz Boz this September for an informative and practical session on SEO. Whether you're just starting out or keen to implement an SEO strategy in your business, I'll break down the essentials and share practical tips to help you improve your website's visibility. No waffle, just simple, effective advice to make your SEO journey easier. 

Expert:  Jon Kennett, Boz Boz 
We are a web design and development agency whose expertise lies in designing remarkable experiences for brands and consumers. Collaborating with business leaders, marketers, technical stakeholders and creative directors, we nurture ideas into designs and transform designs into award-winning web experiences.
www.bozboz.co.uk 

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.

CHAMBER TRAINING ACADEMY
Masterclass: Level 2 Qualification in the principles of Team Leading (VRQ)

Worthing and Adur Chamber in conjunction with Chichester College Group are pleased to offer this qualification delivered over 4 classroom based workshops with 3 hours per session. The course will provide guidance and support to a small group of likeminded individuals all wanting to understand more about Leadership and Management in a friendly and supported environment.
A great opportunity for either yourself or your staff to upskill. 

The course will cover:

• Principles of team leading, business structures and environment and communicating work-related information
• Understanding how to deliver customer service and resolve problems
• Understand how to develop working relationships with colleagues
• Introduction to Coaching
• Introduction to Mentoring
• Understanding personal development

Benefits:

• Achieve a nationally recognised Level 2 qualification
• Further your personal and professional development
• Understand the importance of clear communication
• By choosing to study with Chichester College, you’ll be assured you will receive the best support possible – that’s one of the many reasons why Ofsted rated Chichester College as Outstanding in May 2020

Session One - Tuesday 10th September | 9:30am - 12:30pm 

We will cover, Principles of team leading, understand business, understand how to communicate work-related information.

We will look at different leadership styles, team dynamics, conflict within a team, look at different stakeholders both internal and external within an organisation, implementing change within a team and communication techniques.  We will cover various models and theories in this informal but interactive and fun class.

Session Two - Tuesday 1st October | 9:30am - 12:30pm 

Successfully leading a team requires certain skills, we will consider your own skills and consider resources and opportunities to support your development.

We will look at your own goals and how to prepare a development plan. Identify your own learning style, look at how you can plan realistic goals and consider different feedback models.

Session Three - Tuesday 15th October | 9:30am - 12:30pm 

We will cover customer service and how to resolve problems and look at developing relationships with customers.

We will identify the difference between customers’ wants, needs, expectations and satisfaction, delivering a brand promise, customer service problems and their causes. Developing relationships with other teams and building trust.

Session Four - Tuesday 5th November | 9:30am - 12:30pm 

In this workshop you will learn about coaching and mentoring, including the benefits and uses within the workplace, we will explore different coaching and mentoring models and the role that learning styles play in the process. You will also learn what a mentoring agreement is, and what skills a mentor should have.

Eligibility

There are no specific recommended prior learning requirements for this qualification.

Students must be aged 19+ and have lived in the UK/ EU/EAA for the past three years to meet Government funding rules

Please note, this qualification is delivered over 4 workshops. In order to receive the certificate delegates must attend all 4 workshops. The course is designed to be completed within a 12-16 week period, you will also be expected to complete work in your own time.

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.

CHAMBER TRAINING ACADEMY
Masterclass: Business Planning

Course details:  

Whether you’re just starting out, or running an established business, being asked to write a business plan can feel a little daunting.  But it doesn’t have to be.  In this session, we’ll look at why a business plan can help you achieve success, what it should cover, who it’s aimed at and how to approach it. 

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. (Alice in Wonderland, Lewis Caroll).

What will I get out of it?  An understanding of the value of a good business plan and tips on how to go about writing one.

Who is it by:  

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.

CHAMBER TRAINING ACADEMY
Expert Hour: Are you LinkedIn savvy?

*Exclusive Member Benefit Alert!*

We are introducing a free training workshop once a month exclusively for our Members. Its the perfect opportunity to upskill yourself or your team. 

Are you LinkedIn savvy? Learn the difference when using LinkedIn for you personally and when using it for your business at our Expert Hour. Kelly O'Haire from Constructive Marketing will take you through how to work with both personal and company pages, and also take a look at some of the latest trends and developments on this key marketing platform.

Expert:  Kelly O'Haire, Constructive Marketing 
The award-winning Constructive Marketing team brings a huge amount of experience and knowledge to the table, covering many industries as well as many aspects of marketing. We work with clients, focusing on achieving positive outcomes, based on specific business goals. From improving their online presence to building their brand image, the diverse skill-set of the team means that you’re in safe hands.
www.constructivemarketing.co.uk

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.

CHAMBER TRAINING ACADEMY
Expert Hour: Cyber Security 

We've introduced a free training workshop once a month exclusively for our Members. Its the perfect opportunity to upskill yourself or your team. 

Is your business cyber secure? Are you confident that you are doing everything you should to protect your business, your employees, your data and your clients? Join our expert hour with Mike Carr from 2tela. He'll cut through the jargon and show you real-world examples of how cyber-attacks happen. You'll learn how to identify these threats and take steps to stop them before they impact your business.

Expert:  Mike Carr, 2tela
2tela provide affordable and effective cyber security – ranging from specialised consultancy to market-leading managed services – designed to protect small and medium UK businesses from all threats.
www.2tela.co.uk

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.