CHAMBER TRAINING ACADEMY
WiseUp2: Level 2 Qualification in the principles of Team Leading (VRQ)

*Please note, this event is fully booked*

Worthing and Adur Chamber in conjunction with Chichester College Group are pleased to offer this qualification delivered over 4 classroom based workshops with just 3 hours per session. The course will provide guidance and support to a small group of likeminded individuals all wanting to understand more about Leadership and Management in a friendly and supported environment.
A great opportunity for either yourself or your staff to upskill. 

The course will cover:

• Principles of team leading, business structures and environment and communicating work-related information
• Understanding how to deliver customer service and resolve problems
• Understand how to develop working relationships with colleagues
• Introduction to Coaching
• Introduction to Mentoring
• Understanding personal development

Benefits:

• Achieve a nationally recognised Level 2 qualification
• Further your personal and professional development
• Understand the importance of clear communication
• By choosing to study with Chichester College, you’ll be assured you will receive the best support possible – that’s one of the many reasons why Ofsted rated Chichester College as Outstanding in May 2020

Session One - 17th May | 9:30am - 12:30pm 

We will cover, Principles of team leading, understand business, understand how to communicate work-related information.

We will look at different leadership styles, team dynamics, conflict within a team, look at different stakeholders both internal and external within an organisation, implementing change within a team and communication techniques.  We will cover various models and theories in this informal but interactive and fun class.

Session Two - 14th June | 9:30am - 12:30pm 

Successfully leading a team requires certain skills, we will consider your own skills and consider resources and opportunities to support your development.

We will look at your own goals and how to prepare a development plan. Identify your own learning style, look at how you can plan realistic goals and consider different feedback models.

Session Three - 5th July | 9:30am - 12:30pm 

We will cover customer service and how to resolve problems and look at developing relationships with customers.

We will identify the difference between customers’ wants, needs, expectations and satisfaction, delivering a brand promise, customer service problems and their causes. Developing relationships with other teams and building trust.

Session Four - 26th July 9:30am - 12:30pm 

In this workshop you will learn about coaching and mentoring, including the benefits and uses within the workplace, we will explore different coaching and mentoring models and the role that learning styles play in the process. You will also learn what a mentoring agreement is, and what skills a mentor should have.

Eligibility

There are no specific recommended prior learning requirements for this qualification.

Students must be aged 19+ and have lived in the UK/ EU/EAA for the past three years to meet Government funding rules

Please note, this qualification is delivered over 4 workshops. In order to receive the certificate delegates must attend all 4 workshops. The course is designed to be completed within a 12-16 week period, you will also be expected to complete work in your own time.

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.

**PLEASE NOTE **
The date for this taster has been moved from Thursday 16th June
TO Tuesday 19th July

CHAMBER TRAINING ACADEMY
Peer Mentoring taster session

What is Peer Mentoring? The Peer Mentoring Groups consist of 8-12 business owners from different business areas who are willing to learn from and support each other by sharing their expertise and varied skill sets in a confidential environment. All the programmes have at their core the concept of Action Learning – this is ‘learning by doing’, focusing on group members’ real business challenges and identifying practical actions they can take to solve them. An experienced facilitator guides the group and holds members accountable.

What are the benefits?
•    Thinking time to work on (rather than in) the business
•    The opportunity to explore challenges in a confidential environment
•    A diverse pool of wisdom and expertise to draw on
•    A unique blend of challenge and support from peers
•    Ideas for new products and services
•    Practical solutions to specific problems
•    Potential cost savings
•    Developing management skills
•    Building relationships, trust and mutual understanding
•    Creating an environment of continuous learning

How will Peer Mentoring help me?
This programme is for both start up and established businesses that are looking to grow and develop. The content of each meeting is determined exclusively by members themselves including the provision of 6 bespoke workshops as identified and requested by the group. Each member has two scheduled time-slots for introducing their business to the group and reviewing their progress as well as monthly opportunities to present a business challenge for Action Learning sessions. Groups meet for 3 hours once a month over the course of a year.

Another Chamber initiative to support you and your business! Since 2012, Worthing and Adur Chamber of Commerce has been offering highly successful peer-to-peer mentoring group programmes to over 60 members and is planning it’s next group.

Date: Tuesday 19th July
Time: 9:30am - 12:30pm 
Cost: This taster session is free to attend 
Venue: Sphere Business Centre, GB MET College, Broadwater Road, Worthing BN14 8HJ

CHAMBER TRAINING ACADEMY
WiseUp2: Level 2 Qualification in the principles of Team Leading (VRQ)

Worthing and Adur Chamber in conjunction with Chichester College Group are pleased to offer this qualification delivered over 4 classroom based workshops with just 3 hours per session. The course will provide guidance and support to a small group of likeminded individuals all wanting to understand more about Leadership and Management in a friendly and supported environment.
A great opportunity for either yourself or your staff to upskill. 

The course will cover:

• Principles of team leading, business structures and environment and communicating work-related information
• Understanding how to deliver customer service and resolve problems
• Understand how to develop working relationships with colleagues
• Introduction to Coaching
• Introduction to Mentoring
• Understanding personal development

Benefits:

• Achieve a nationally recognised Level 2 qualification
• Further your personal and professional development
• Understand the importance of clear communication
• By choosing to study with Chichester College, you’ll be assured you will receive the best support possible – that’s one of the many reasons why Ofsted rated Chichester College as Outstanding in May 2020

Session One - 6th September | 9:30am - 12:30pm 

We will cover, Principles of team leading, understand business, understand how to communicate work-related information.

We will look at different leadership styles, team dynamics, conflict within a team, look at different stakeholders both internal and external within an organisation, implementing change within a team and communication techniques.  We will cover various models and theories in this informal but interactive and fun class.

Session Two - 4th October | 9:30am - 12:30pm 

Successfully leading a team requires certain skills, we will consider your own skills and consider resources and opportunities to support your development.

We will look at your own goals and how to prepare a development plan. Identify your own learning style, look at how you can plan realistic goals and consider different feedback models.

Session Three - 1st November | 9:30am - 12:30pm 

We will cover customer service and how to resolve problems and look at developing relationships with customers.

We will identify the difference between customers’ wants, needs, expectations and satisfaction, delivering a brand promise, customer service problems and their causes. Developing relationships with other teams and building trust.

Session Four - 6th December | 9:30am - 12:30pm 

In this workshop you will learn about coaching and mentoring, including the benefits and uses within the workplace, we will explore different coaching and mentoring models and the role that learning styles play in the process. You will also learn what a mentoring agreement is, and what skills a mentor should have.

Eligibility

There are no specific recommended prior learning requirements for this qualification.

Students must be aged 19+ and have lived in the UK/ EU/EAA for the past three years to meet Government funding rules

Please note, this qualification is delivered over 4 workshops. In order to receive the certificate delegates must attend all 4 workshops. The course is designed to be completed within a 12-16 week period, you will also be expected to complete work in your own time.

Disclaimer: The notes, commentary, and comments made at or contained in this training course are personal to the Trainer and are not intended to be tailored to any particular factual situation. They are not intended to be representative of the Chambers view or opinion on any particular matter nor is the training intended to stand on its own. The Trainer and the Chamber cannot accept any responsibility for loss or consequential loss occasioned to any person acting or refraining from action as a  result of the material in this training course, its accompanying notes or comments made during the training whether by the trainer or any other party whether purporting to speak on the Chamber’s behalf or otherwise.