Lisa Kerr - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Lisa Kerr from Think Exceptionally.

1. How did you get to where you are today?

I’m a Deloitte-trained Chartered Accountant with over 20 years in senior finance, operations and HR roles. In 2020, I launched what became Think Exceptionally to help businesses grow and individuals thrive. Around the same time, I was diagnosed Autistic and ADHD – a turning point that reshaped my purpose and fuelled my neurodiversity work. I trained as an ICF-Certified ADHD Life Coach and completed additional neurodiversity-inclusive coaching training to give others the support I didn’t realise I needed during my corporate career. Now I blend consulting, coaching, and speaking to turn complex challenges into opportunities to help people and organisations flourish.

2. What would you tell your younger self?

I’d tell my younger self that you’re not broken, you’re different, and that difference is powerful. Stop trying to fit systems that were never designed for your brain. Your sensitivity, intensity, and curiosity are strengths, not flaws. Burnout isn’t a personal failure; it’s a signal you’ve been pushing too hard to be ‘normal’. Ask for support sooner. Trust your instincts more. You don’t need to earn rest or prove your worth. One day, the things you struggle with now will become the very reason you help others thrive.

3. What advice would you give to the next generation of women in business?

I’d tell the next generation of women in business to stop waiting for permission. You don’t need to be more confident, more qualified, or more likeable to take up space. Build careers or businesses that work with your life and your brain, not against them. Question systems that reward burnout and silence difference. Learn your boundaries early and defend them without apology. Surround yourself with people who challenge you and support you, not just those who look impressive on paper. Community is important so find your tribe. Your perspective is valuable precisely because it’s unique. Use it boldly.

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Sonia Baker - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Sonia Baker from Sight Support Worthing.

1. How did you get to where you are today? (max 100 words)

I grew up in Brighton and after being very artistic at school, randomly ended up working for the Crown Prosecution Service for 11 years presenting criminal cases in the Magistrates court. I developed some invaluable skills there and having always been a creative, it taught me to be evidenced based in my thinking. However, after having young children I needed more flexible work, so I left and spent several years trying to find my ‘purpose’! I’ve always been an all-rounder who likes variety and luckily I found leadership in the nonprofit sector – which pretty much encompasses everything!

2. What would you tell your younger self? (max 100 words)

Vocation, vocation, vocation! Some young people are academic and know very early they want to be, say, a doctor, but others aren’t or don’t. I would tell any young person starting out to seize any opportunity for work placements, volunteering, or apprenticeships to build your professional experience. You’ll not only build knowledge but valuable soft skills as well. That’s how you’ll find what you love to do. And what you don’t!

3. What advice would you give to the next generation of women in business? (max 100 words)

To remain curious about everything and never stop learning. Also, being able to give back to your local community through your work whether through sharing your knowledge or volunteering or even occasional fundraising. Not only is it incredibly personally rewarding, it boosts your ESG profile and makes business sense!

www.sswcharity.org.uk

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Lisa Hector - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Lisa Hector from Link to Hope. 

1. How did you get to where you are today?

I’ve spent over two decades leading a UK charity working across Eastern Europe, growing it from small beginnings into something sustainable and impactful. Along the way, I’ve made plenty of mistakes — but each one has been part of the learning. The role has required constant adaptation, awareness of the changing external environment, and the ability to lead through uncertainty and change. Much of my journey has involved setting direction and bringing others with me. Coming from a corporate background, I expected the transition to be easier, but working in the non-profit sector has given me a level of experience and responsibility I could never have imagined. Leading a Christian organisation, my work is faith-based, and that has always been the guiding focus behind my decisions.

2.What would you tell your younger self?

Get a mentor early on and don’t be afraid to move more quickly. Don’t let things happen to you — make them happen. I started out in an era where I could be the second most senior person in a room full of men and still be asked to make the coffee. Thankfully, things have changed, but I would tell my younger self not to stay in toxic environments. Choose roles where you can be yourself, grow, and use your strengths — not ones that keep you boxed in by expectation. Be more confident, trust your instincts, ask for help sooner, and never underestimate the power of relationships.

3. What advice would you give to the next generation of women in business?

Build strong networks, seek out mentors, and support other women along the way.  You have a unique set of attributes and skills that no-one else has.  Don't compare yourself to people that you think have done better or have got up the career ladder faster.  Its your journey,  make it the one you want it to be and be happy with what you have achieved not what others have.

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Sam Pewsey - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Sam Pewsey from People Finding Consultancy. 

1. How did you get to where you are today?  

I got here through a combination of nearly 20 years working in recruitment for other people and a deep desire to do it differently. I wanted to be part of my clients’ teams as a true in house recruiter, which led me to build the People Finding model. Alongside that, losing my dad caused me to step back and reassess life, work and purpose. That perspective pulled me back to recruitment because helping people is what I love. It’s been built through hard work, reflection, feedback, adaptation, trusting my instincts and showing up every day.  

2. What would you tell your younger self?

You are not too sensitive, too emotional or too much. Those things are your strength. Stop trying to fit into boxes that were never designed for you and trust your gut earlier. Confidence doesn’t arrive fully formed, it’s built by doing the scary things anyway. You don’t need to have it all figured out to take the next step and you are allowed to change direction as you grow.

3. What advice would you give to the next generation of women in business?

Build businesses that work for your life, not at the expense of it. You don’t need to copy loud models of success to be taken seriously. Kindness, integrity and emotional intelligence are commercial strengths, not weaknesses. Find people who support you, ask for help sooner, listen to your own instincts and remember that rest is productive. Success looks different for everyone and you get to define what that means for you.

www.peoplefindingconsultancy.com

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Mary Sawyer - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Mary Sawyer, owner of Vintage Looks (Paint A Bag)

1. How did you get to where you are today?

I have always been passionate about arts and crafts - the messier the better.  With my NNEB training, working experience in different settings.  But mainly the dream at the back off my head for at least 15 years, of encouraging the general public to ditch plastic bags and paint/express themselves on reusable linen bags.  Starting out by being mobile at fayres, care homes and parties. Then having a small base in Steyning.  To finally taking the chance on a bigger base, now in Worthing. Incorporating the painting of bags, with offering a save space to bring children to play and meet others and even have a party.

2. What would you tell your younger self?
I generally believe things happen for a reason and you cannot always guide how things are going to turn out.  So my patience and life experiences have helped me to get to where I am today.  I would probably tell a younger me to do a bit more planning ( specially financially). But I am glad I did not give up and was brave (spontaneous) enough to take chances, however scary it seems at times.

3. What advice would you give to the next generation of women in business?
Life is unpredictable and expensive, so you do need a career/job (even if it not your first choice), that helps you stay safe and healthy.  But if you have a dream that does not go away, I think you should follow it. Take chances, if it does not work out, at least you have tried with no regrets!

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Janet Webb - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Janet Webb of Janet Webb Consulting

Like most people working in HR and L&D, I fell into it. But I fell into it because I grabbed opportunities when they came my way. Those opportunities included management responsibility in Selfridges, The NHS and East Sussex County Council. I also ran some pretty heavy projects at ESCC, in a wide range of departments. So when I was made redundant in 2026 it seemed natural to grab the chance to go it alone and support businesses with their staff development and projects.

2. What would you tell your younger self?

Life is going to throw all sorts of junk at you – some of it awful. But the good stuff is going to be utterly brilliant, beyond what you can imagine. You will be surprised and what you can achieve. So, take a deep breath, be straightforward with people, notice who is in your tribe and cherish the moments of joy. It’s a roller coaster – you can scream with fear or scream with excitement; it’s your choice.

3. What advice would you give to the next generation of women in business?

Build your network, say yes to things when they come along (even if they are completely out of left field) and never stop being curious and learning. These things will give you a solid foundation and poise from which to excel in whatever you do. And don’t worry about other people being aggressive or putting you down. That stuff belongs to them; don’t waste your time trying to deal with it. Just be polite and respectful, step up and over and forward on to greater things.

www.janetwebbconsulting.co.uk

Ginny Santer - International Women's Day Feature

This IWD we're celebrating some of the female leaders, founders and entrepreneurs in our Chamber. In this feature we talked to Ginny Santer, Director of Monetaire Accountants.

1. How did you get to where you are today?

I did a business admin degree and then, after doing an admin job for a couple of years, decided that the bit that I really enjoyed was the finance.  I joined an accountancy firm on a training contract and stayed there until about 18 months after I qualified.  I have worked in practice, not for profit and industry.  I joined the firm that I now run knowing that it was going to be a potential outcome if things went well.  I’ve been here just over 11 years and running it for 10.

2. What would you tell your younger self?

Failing your A levels is not the end of the world.  There are lots of different ways to get to where you want to go – and where you thought you wanted to go at 18 was not even the case at 19!  You are more capable than you will ever believe you are and you should have more confidence in yourself.

3. What advice would you give to the next generation of women in business?

Don’t be discouraged if the route that you think you are going to take doesn’t work out.  There are lots of different ways to get to most places.  Being in business can feel really isolated so keep time for your family and friends because there will be times when you really need them.  It is ok to admit that you don’t know everything about running your business.  Most people don’t go in to it because they’re great at business – they go in to it because they have a passion.  Join networks and talk to others in the same boat.

www.monetaire.org.uk

You can find out more here about this year's International Women's Day agenda - Rights. Justice, Action. For ALL Women and Girls.

Henry King features in February's Funeral Service Journal

Henry was asked to take part in '20 Questions' in the February edition of the Funeral Service Journal. If you have a copy, head to page 62 to check it out! Henry said "This is a national journal so it's been nice to receive messages from funeral directors I have met all over the country."

1. What’s the most unusual request you’ve ever had? I am a big advocate for 'unusual requests'. Too often we hear families suggest music choices, followed by 'that isn't funeral appropriate'. Instead, we should be celebrating the individual. The first thought that came to mind was a family who brought two bags to the service: one with scrunched up wrapping paper and the other with pegs. As the service concluded, a wrapping paper throwing fight broke out, as the family did every Christmas. The pegs were used during the reception, to discretely attach a peg to any individual - but don't get caught! 

2. How did you fulfil it? The answer is yes - what's the question?
3. What would you want your funeral to be like? If I was to pass away tomorrow, I would like the full hog. Placed on a gun carriage and pulled through the village by black Frisesian horses. Marching band. Carried into St James the Less Church and left in repose. Heaviest coffin you can imagine. Jerusalem to be sung. And yes, I've already told my partner - pre planning!
4. Burial or cremation? I think cremation. I like the idea that 'land is for the living' and my ashes could be scattered in a memorable place for my family to visit. 
5. What song(s) would you want played at your funeral? I enjoy a vast variety of music genres, but I'd have to choose something by Edward Elgar, with London Grammar thrown in too. ‘Jerusalem’ has to be sung!
6. What attracted you to the funeral sector? My father worked in the industry, so I've grown up with it. I started casual pallbearing with him aged 16, as he didn't want me 'sitting at home on the PlayStation'. My intentions were joining the Royal Air Force, but after acquiring a full-time position aged 18, I enjoyed it that much I decided to stay. Here I am, 15 years later.
7. What’s the one thing you wish you’d known when you started? That you cannot hold onto the information of every funeral you conduct. I would walk down the high street; notice a client and I could tell you everything about the funeral we arranged 2-3 years prior. From music, to coffin, officiant, how many order of service booklets they had, how many limousines they had. It was unhealthy and it affected me mentally. 
8. If you could change one thing about the industry, what would it be and why? Regulation. I take huge pride investing in my facilities, insuring we have the best equipment and care for our families and deceased. 
9. What worries you most about your business? I worry about the mental impact direct cremations are having on families. I'm not saying direct cremation is wrong and nobody should have it, but too often I'm hearing from families 'I want Dad to have a funeral, but he wanted direct cremation'. They're torn between getting the closure that will help in grief, but also respecting their father's wishes. I'm seeing families 12 months later regretting choosing a direct cremation and the realisation of the impact it will have on their mental health. 
10. What is the best part of your job? Hearing 'thank you' from a family. During what is often the most difficult time in someone's life, they take the time to thank you for the service you have provided.
11. What’s the worst? Finding a healthy balance between work and personal life. Working in this industry, we know life is too short. It's important to get that balance right.
12. What three words best describe your life in the funeral sector? Inspiring. Thankful. Legacy.
13. What advice would you give someone joining the sector now? Know your values and stick by them!
14. What’s the worst mistake you’ve ever made? Failing to understand how to run a business. You can be the best funeral director in the county, but if you don't understand business, how good you are becomes irrelevant.
15. What did you learn from it? How to recognise working 'in' the business and 'on' the business. Understanding that makes a huge difference in growth.
16. When and where were you at your happiest? When my son was born. I have a photograph of him being born, and in the same frame is my beaming, smiling face. My face hurts at the thought of how big my smile was. He changed the perspective of life and I will forever be grateful - he's only two and doesn't know it!
17. Who or what has been your biggest influence? My Dad. He believed in me and supported me when I decided to open my office in 2017. He sadly passed away in 2021 and I hope he is proud of the legacy and I continue in his name. I've written a few blogs on my website about him, including when he died. His photographs are proudly displayed in my office.
18. What are you most proud of and why? Proving the haters wrong. I was 23 when I opened my office and I got a lot of stick for it. Larger funeral directors made it difficult for me at the start, but I'm proud of the business I have created.
19. What is your biggest regret? Fiddling with the VCR when my Dad taped WrestleMania in the early 2000s. I didn't believe he had woken up to record it, so I aged around 8-10 I took it upon myself to push buttons, ultimately stopping the recording. I was so upset the following morning that I faked an illness to be off school and borrowed a friend's tape recording!
20. How do you want to be remembered? As a man my son would be proud to call 'dad'.

FluidOne share how Microsoft Copilot can save time for Chamber member businesses

As a Chamber member, Fluid One works closely with small and medium sized organisations to help them improve productivity and make better use of the technology they already have. In this article, the Fluid One team share practical insights on Microsoft 365 Copilot, exploring how accessible AI tools can help Chamber member businesses save time, reduce everyday admin, and support teams facing the pressures of 2026.

An accessible opportunity for SMBs facing the challenges of 2026

For small and medium‑sized businesses, 2026 begins with a familiar challenge: producing more, faster, with limited teams and ongoing budget pressure. In this context, the arrival of AI tools that are accessible, easy to deploy, and genuinely useful in day‑to‑day work marks an important turning point. Among these, Microsoft 365 Copilot Business is emerging as a practical productivity driver; not a gadget, but a tool that integrates directly into the applications SMBs already use.

Why is Copilot becoming a strong asset for SMBs?

A large part of lost time in businesses comes from repetitive tasks, starting documents from scratch or sorting through long email threads. Work is taking longer than it should, good ideas get stuck in drafts, and frustrations rise as things fail to move forward as quickly as they need to.

On average, employees using Copilot save around 2.3 hours per week¹, time they can reinvest in higher‑value work. Copilot automates or accelerates these actions by relying on the data and tools teams already use. Unlike general AI tools, Copilot works directly within Microsoft 365 (Outlook, Teams, Word, Excel, OneDrive) allowing it to operate with context, accuracy and in line with the organisation’s security rules.

What can Copilot do for your team every day?

Copilot supports teams by helping them work more efficiently in the flow of work, boosting productivity without increasing costs and allowing them to focus on what matters most:

An accessible investment for small organisations

Integrated AI was once reserved for large enterprises, but Microsoft has introduced a dedicated Copilot plan designed to make AI genuinely accessible for SMBs, at a predictable and controlled cost.

For many small businesses, this removes the usual barriers to entry, allowing teams to explore AI in a practical way, without heavy upfront investment or complex implementation. It is a straightforward way to test real productivity gains, backed by familiar Microsoft 365 tools and simplified support.

Conclusion

Copilot gives SMBs exactly what they need: fewer admin bottlenecks, faster output, and secure automation built directly into the tools teams already use.

A promotional Copilot offer is available until March 31st, making now a strong opportunity to get started with minimal risk and maximum value. Click here to find out more.

¹ Source: Vodafone, Microsoft & KPMG – Microsoft 365 Copilot Productivity Trial Results (2024)