Suspended Ceilings: A Complete Guide to Installation, Types & Benefits

Suspended ceilings continue to be in high demand across UK commercial, healthcare and retail sectors.  This guide covers the key information you need to help you choose the right ceiling system for your project. 

Choosing the Right Suspended Ceilings for Your Space

Also known as a false, or drop ceiling, suspended ceilings comprise the tiles and the framework on which they’re installed.  The ‘drop’ provides a cavity space where pipes, cables, security cameras, lighting  and HVAC systems can be hidden.  However, there are wider benefits too: cost-effectiveness, easy access to utilities, aesthetics, improved acoustics, heating and energy efficiency and design flexibility.

It’s not just accessibility and aesthetics that will drive your choice; the type of environment, price and also environmental considerations will also play a part.  In fact, there is increasing demand for sustainable and recyclable ceiling solutions.

Types of Suspended Ceilings for UK Projects

●       Free span - has no exposed grid, providing a seamless look with tiles supported on the perimeter trim.

●       Open grid - these systems are a strong design choice giving an industrial, modern look.  The ceilings are made up only of an exposed latticed framework structure and are installed without tiles.

●       Stretch grid - this is a suspended ceiling made of either PVC film (heated and stretched) or fabric, attached to wall-mounted aluminium profiles.  They provide a wide range of designs and finishes with both light projection and acoustic benefits. On the flip-side they make the ceiling cavity above it inaccessible without removing the whole ceiling.

●       Concealed and exposed grid systems - a popular choice for refurbishments, these ceilings have an aluminium framework which is either visible or hidden once the tiles are attached.

Suspended Ceilings - Getting the Look You Want

1. Mineral Fibre Tiles:

1. These are the most common tiles chosen in the UK because they are cost-effective, provide good acoustic performance, and are fire-resistant. They are used widely in offices, schools and general commercial spaces, such as warehouses, distribution centres, trade outlets.

1. Gypsum Fibre Tiles:

1. If you want improved sound insulation and moisture resistance than mineral fibre tiles offer, then these higher density tiles are a good choice. They are particularly good for better acoustic control, so are great for kitchens, toilet and washing facilities and high-traffic areas.

1. Metal Ceilings

1. Acoustic Baffles/Panels

1. Baffles are used for specialist sound control and are suspended vertically to absorb sound.  They are used in areas where noise reduction is critical.  The obvious example is recording studios, but they are also frequently found in open-plan offices and restaurants.

1. PVC/Vinyl Tiles

1. Probably the least aesthetically pleasing but hugely practical for areas prone to damp such as toilet/washroom facilities and kitchen because they are waterproof and easy to clean.

1. Wood Wool Tiles

1. Find an Experienced Ceiling Installation Company

1. Suspended ceilings need accurate specification and design; expert fitters will save you time and money.  However, as with all construction projects, quality can vary widely.  Installation and suspended ceiling companies can be found with a quick google but on top of taking your usual precautions such as taking references from other clients, we recommend finding a company that provides a complete workplace interiors fit out service like Phoenix Systems.  Interior fit-out companies have a wealth of experience of not only fitting ceilings but also working with the requirements of your wider project. Experienced fitters can also advise on the best choice of ceiling tile and ceiling frame to meet your needs.

1. Choosing the Right Ceiling Tile Type & System

1. It’s easy to be tempted to be driven solely by price so that you can spend more on ‘eye-level’ aesthetics such as decoration and furniture, however cheaper tiles can often mean a lower product quality.  While it might seem to be ‘just a ceiling tile’, a lower spec product is more likely to sag, discolour and deteriorate more quickly, costing you more in the long-term.

1. Cabling and ventilation

1. Moisture levels

1. Sound levels (and dampening requirements)

1. Load-bearing capacity

1. Design and aesthetics

1. Cost

1. On-going maintenance

1. UK Regulatory Requirements for Suspended Ceilings

1. Suspended Ceilings Costs Guide & Avoiding Hidden Costs

1. It will be no surprise that the larger the space, the higher the cost.  Your choice of framework and tile will affect the average price range per square metre.  When preparing your budget, plan for the unexpected.  Here are some items which need to be planned for: 

Suspended ceilings continue to be in high demand across UK commercial, healthcare and retail sectors.  This guide covers the key information you need to help you choose the right ceiling system for your project. 

Also known as a false, or drop ceiling, suspended ceilings comprise the tiles and the framework on which they’re installed.  The ‘drop’ provides a cavity space where pipes, cables, security cameras, lighting  and HVAC systems can be hidden.  However, there are wider benefits too: cost-effectiveness, easy access to utilities, aesthetics, improved acoustics, heating and energy efficiency and design flexibility.

It’s not just accessibility and aesthetics that will drive your choice; the type of environment, price and also environmental considerations will also play a part.  In fact, there is increasing demand for sustainable and recyclable ceiling solutions.

●       Free span - has no exposed grid, providing a seamless look with tiles supported on the perimeter trim.

●       Open grid - these systems are a strong design choice giving an industrial, modern look.  The ceilings are made up only of an exposed latticed framework structure and are installed without tiles.

●       Stretch grid - this is a suspended ceiling made of either PVC film (heated and stretched) or fabric, attached to wall-mounted aluminium profiles.  They provide a wide range of designs and finishes with both light projection and acoustic benefits. On the flip-side they make the ceiling cavity above it inaccessible without removing the whole ceiling.

●       Concealed and exposed grid systems - a popular choice for refurbishments, these ceilings have an aluminium framework which is either visible or hidden once the tiles are attached.

DISCOVER RECENT PROJECTS

At present, there are the main types of ceiling tiles in the UK, each with its own benefits. 

Durable and stylish, metal ceilings are the choice for a premium aesthetic as they come in a range of finishes.  Frequently used for reception areas, retail spaces and high-end office design.  Note, they tend to be more expensive but longer lasting.

A great choice for eco-conscious projects, wood wool tiles are both sustainable and offer good sound absorption.  Made from recycled wood they provide a natural aesthetic.

During your design phase you’ll need to take into account the following factors:

For safety, your fit-out has to comply with UK building regulations including;

●       Fire - make sure all materials meet UK fire safety standards (BS 476)

●       Part E Building Regulations (Sound Installation) to minimise noise transmission between floors

●       Ventilation & humidity control - moisture levels will impact material selection and make sure that the installation design provides for adequate ventilation to prevent condensation.

●       Site preparation

●       Delivery

●       Waste removal

●       Re-routing of cables and utilities

●       Contingency budget - in the event there are unexpected project overruns which could financially impact your business.

And remember, long-term costs will come into play too.  For example, tile ceilings are more accessible and will therefore be easier and cheaper to maintain if you need to replace a tile or get into the cavity space, versus stretch ceilings which would need to be replaced.

You’re One Call Away from Expert Installation Advice

Suspended ceilings need accurate measurement and expert installation.  Phoenix Systems has a wealth of experience in interior workplace design and installation across the South East and can advise on the best approach for your project.  Send us an email or give us a call today on 01903 765366.

Santander launches annual entrepreneurship competition, with new SME Category added to support more businesses across the UK.

Applications for the Santander X UK Awards1 2025 are now open.

Now in its 15th year, Santander’s annual entrepreneurship awards have provided over £1.1 million in funding and support to thousands of UK businesses to date.

New SME category this year provides support for even more businesses across the UK, at a time when Santander research shows that business confidence has dipped, with confidence in growth dropping to 70% from 74% since autumn 2024.1

Last year, Santander saw more than 850 university and start-up businesses apply for the awards, covering a range of industries including healthcare, sustainability, AI and tech.

Santander is offering early-stage startups and small and medium-sized enterprises (SMEs) across the UK the opportunity to win a share of £135,000 in funding and business support through the Santander X Awards.

The Santander X UK Awards is one of the UK’s largest early-stage business pitching competitions, having provided over £1.1 million in vital funding and business support to thousands of UK businesses to date.

This year the competition has three categories to support businesses at critical points in their business journey:

• University: for new businesses looking to launch
• Startup: for early-stage businesses looking to grow
• SME: for growing businesses looking to scale

150 businesses (50 per category) will be shortlisted by 1 September. The shortlisted businesses will join a series of online pitch workshops. All 150 businesses will then pitch through a series of online and in-person pitching heats to select the final nine (three per category). On 13 November, the 9 finalists will pitch live at the National Final at Unity Place (Santander UK headquarters in Milton Keynes) to a high-profile panel of judges, including Mike Regnier, Santander UK Chief Executive.

The nine winners (three per category) will win a share of £135,000 in funding and secure an automatic place in the Santander X Global Awards, the bank’s international entrepreneurship competition, where they will have the opportunity to compete against some of the best early-stage startups from across Europe and Latin America in Spring 2026.

Mike Regnier, CEO, Santander UK said: “The Santander X UK Awards are back – and this year with a brand new category, opening the competition up to small and medium-sized enterprises (SMEs). At a time where business confidence has been hit by global economic uncertainty, the X Awards offers a unique opportunity for entrepreneurs to come together, develop important business skills, and be in with the chance of winning vital funding. We are proud to celebrate 15 years of championing entrepreneurs and supporting hundreds of UK businesses each year through the Santander X Awards programme. If your business is disruptive with the ability to grow or scale, look no further and apply today.”

Sarah Bailey, Founder of Even, and Santander X Awards 2025 Winner said: “We first participated in the Santander X Awards in 2022 and loved the pitch training and community of founders so much, we returned in 2024 - and won! I highly recommend applying to any early-stage founders. The visibility and network has been exceptional, and the Santander X team have been incredibly generous with creating opportunities for Even.”

For more information, and to apply to enter the Santander X UK Awards 2025, click here

Applications close on 16 July 2025.

Mortimer Clarke Solicitors have an exciting opportunity – they would like to transfer levy funds to pay for and support a business with apprenticeship training and assessment costs.  These funds can only be made to a business who already has an apprenticeship service account and your apprentice will need to start a new programme, as opposed to having already started one, or be midway through one. 

If you would like to express your interest, please send a summary, maximum 500 word count, to louise.campbell@mortimerclarke.co.uk by 4pm on Monday 14 July 2025.  Your submission should include the following:

• An introduction to you and your business;
• Your business highlights;
• Details about your apprenticeship training programme, what qualifications you would like your apprentice to achieve, what role your apprentice will qualify into and why they are necessary to being effective in their role;
• Any other information you feel would benefit including any work you have done within the local community.

Further details regarding the apprenticeship levy and how it can be transferred can be found here:  https://www.gov.uk/guidance/transferring-your-apprenticeship-levy-to-another-business

The date for submissions closes 4pm on 4pm Monday 14 July 2025. 

Mortimer Clarke Solicitors, established in 2007, is a local Worthing based law firm specialising in litigation.  They are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association.  Further details can be found here:  

https://www.mortimerclarke.co.uk/   

 https://www.cabotfinancial.co.uk/

Warehouse Step Ladders & Platforms - A Buyers Guide

Not every warehouse operation is the same.  Your choice of platform or ladder will depend on your environment, set-up and how you’re working within it; as a result there is a vast range of ladders and platforms on the market.  In this blog, we look at some of the key items you can look for when selecting your new steps for both safety and productivity.

What to look when buying a ladder or platform

●       Height & racking set-up - choose a ladder that is tall enough to safely reach your highest shelf or rack without forcing someone to stretch.

●       Workspace - The way you are working, the environment and what you are required to do will influence the choice of your ladder or platform for both safety and efficiency. 

●       Frequency of use - how long will your team member be working at a height, if they are picking, will they be working at speed?  The size of the platform, safety features and ease of mobility, should all be considered.

●       Load capacity - load capacity is important.  Safety standards will give you an indication of total load weight e.g. 150kg for EN 131 but any set of steps should have a specified load capacity.

●       Function - are you picking lighter items and moving quickly around the space, then a mobile picking ladder with casters might be your best choice.  If you’re working around vehicles or loading bays, then loading steps will be the better choice.  If you need people to be working a wider area at height, or they need greater stability, look for steps with platforms. 

●       Material handling - if you’re handling lighter items, a lighter, mobile aluminium ladder may be all you need but for boxes or larger items you’ll need greater stability.  Steel or fibreglass steps are best for this and you may want to consider additional safety features such as gates which will stop people toppling backwards when handling goods.

●       Safety features - if you can afford to pack as many safety features into your budget as you can, it’s more than worth it because with humans anything can happen!  From simple handrails to locking casters and safety gates, they all provide that extra peace of mind in a busy area.

●       Safety standards - European and British safety standards apply to many types of ladder.  See below for additional information.

BROWSE LADDERS & PLATFORMS
 

Ladder & Platform Safety Features

There is a wide range of safety features that you choose for your steps and platforms which will depend on how you’re working in your warehouse.  These standards show that your intended equipment has been designed and assessed for safety and function and help you avoid cheaper fakes that may not be up to the job.

EN 131

EN 131 and BS EN 131 are the British and European product standards applicable to all types or portable ladders.  These standards came into effect in January 2019 and replace BS2037 & BS 1129, products under these standards should no longer be available.  All ladders should now be designed and manufactured to comply with EN 131 and this is the standard you should look for when purchasing a new portable ladder. 

EN14183

When purchasing any kind of step stool, stair-type step or dome-type steps (including foldable versions), you need to ensure your product complies with the European design and safety standard EN 14183.

Going with a known brand can also help.  Phoenix Systems stocks UK brands like Climb-IT  which are UK manufactured and come with a guarantee.

Other safety features to look out for include:

●       Safety gates & enclosed platforms

●       Safety locks

●       Anti-slip treads

●       Adjustable stabilisers

●       Non-slip surfaces (for platforms)

●       Hand rails & handle bars for stability

●       Weight-reactive safety steps which retract castors  when body weight is applied.

Further information:

The HSE in the UK provides lots of advice on ladders and their safe use.  Find more information on ladders, working safely at heights & safe use of ladders here .

Phoenix Systems are experts in warehouse and interiors design and fit-outs.  If you're looking for more advice on how to ensure your warehouse or business unit is a safe and productive space to work in, speak to the team today: 01903 765366 or find out more on www.phoenix-sys.co.uk.

https://shop.phoenix-sys.co.uk/aluminium-folding-steps

https://shop.phoenix-sys.co.uk/climb-it-aluminium-platforms-1

https://shop.phoenix-sys.co.uk/climb-it-uk-warehouse-essentials-safety-steps-10

https://shop.phoenix-sys.co.uk/steps-ladders

insert link - https://shop.phoenix-sys.co.uk/brands/climb-it

https://shop.phoenix-sys.co.uk/climb-it-weight-reactive-safety-steps

link to https://www.hse.gov.uk/work-at-height/ladders/product-standards.htm

Electric Storm Youth Named Charity of the Year by Lancing Bowls Club

Electric Storm Youth, a local charity dedicated to empowering young people, has been selected as the Charity of the Year by Lancing Bowls Club, marking the start of a new and exciting community partnership.

On Monday, June 9th, Electric Storm Youth's Community Partnership Youth Worker, Billy, and CEO, Karen, joined Lancing Bowls Club for a charity match day, even getting a chance to practice their bowling skills. This visit underscored the collaborative spirit of the partnership, which aims to offer engaging and beneficial opportunities for local young people.

"We're incredibly grateful for the support from Lancing Bowls Club," said Karen, CEO of Electric Storm Youth. "Community partnerships like this are vital for our charity. Their financial contributions and, just as importantly, their invitation for our young people to come and learn to play bowls and receive coaching, mean the world to us. It's a wonderful opportunity to introduce a new skill and a fantastic social activity to the young people we support."

The Club and its members are united in their support of Electric Storm Youth and all that the charity does. Amin, Club Captain at Lancing Bowls Club, expressed the club's enthusiasm: "The club and its members are truly united in our support of Electric Storm Youth and all that they do. This forms part of our ongoing commitment to encouraging community participation and supporting meaningful young people engagement. We're really looking forward to a long and successful partnership together and doing all we can to help them."

Get Involved with Electric Storm Youth!

Electric Storm Youth is committed to creating positive opportunities for young people in Lancing. If you're interested in finding out more about our work, have ideas for community collaborations, or would like to discuss how you can support our initiatives, please don't hesitate to get in touch. We welcome partnerships that help us continue to enrich the lives of young people in our community.

https://www.electricstormyouth.co.uk/find-out-more

Wellis Technology: Embracing a New Future

After 40 years of successful service in Worthing, West Sussex, Wellis Technology is embarking on an exciting new journey. We are relocating to Swiss Valley, Llanelli, just outside Swansea, and are refocusing our efforts on providing top-tier Security solutions for businesses of all sizes.

As part of this shift, our technical support operation will now be handled by Lee Cooke Computing and Design in Worthing, ensuring continuity for those who need it. All calls to our telephone number 01903 692762 will now be answered by Lee.

At Wellis Technology, our primary focus will now be on helping businesses strengthen their security in the areas of software, AI, and cybersecurity. We are dedicated to supporting the needs of small businesses with tailored, innovative solutions that protect your critical systems and data. We continue our work with BSI (British Standards Institution) and ISO (International Organization for Standardization), ensuring your systems and processes meet the highest industry standards for security and compliance.

Additionally, we are proud to be a part of CUPAS (Commodity Usage Principles and Assurance Service), a project designed to streamline the supplier vetting process and open doors to new business opportunities.

With this move, we are looking forward to working with existing and new clients who are ready to take their businesses to the next level of security and efficiency. We are excited about the future and the opportunity to help you grow in a secure, innovative environment.

Kreston Reeves promotes two new partners

Accountants, business and wealth advisers Kreston Reeves announce the promotion of two new partners effective from 1 June 2025.

Mohammed Mujtaba is promoted to Corporate Tax Partner and Alex Tushingham is promoted to Audit Partner.

Mohammed is based in the London office and joined the Kreston Reeves Corporate Tax team in 2019. He has a keen interest in corporate restructuring and M&A work, particularly those with cross-border and international tax elements. 

Alex is based in the London office and joined Kreston Reeves in 2016, having previously worked at one of the big four firms. Alex specialises in assurance for UK based and international businesses including many with LSE and AIM listings. Alex is also a member of the firm’s large and complex group and internal technical consulting team.

Nigel Fright, Managing Partner at Kreston Reeves comments: “Congratulations to both Mohammed and Alex on their promotion to partner. This well-deserved recognition reflects their expertise and commitment to delivering exceptional service and results for our clients, along with the advice and support they give to our wider teams in London, Kent and Sussex.

“We would like to thank them for their outstanding contribution as they continue to help our clients tackle many challenges, especially those with international business interests as the UK adjusts to many new trading relationships, tariffs and tax changes.

“They will both support the firm’s continued growth and opportunities in the market, and we look forward to their continued contributions for our clients, colleagues and communities”.

Electric Storm Youth marks Volunteers’ Week 2025!

Volunteers’ Week returns this year after reaching its 40th anniversary last year. From 2 to 8 June 2025, Electric Storm Youth will join thousands of charities and voluntary organisations recognising the contribution volunteers make across the UK.

Running every year since 1984, the week provides a crucial opportunity to thank volunteers and recognise the value of their time, passion and skills. The campaign highlights the diversity and unity of volunteer work across the UK.

This Volunteers’ Week Electric Storm Youth will be celebrating their 26 volunteers, by taking them all out for lunch and drinks at the Beach Green Hotel in Lancing.

CEO Karen Jefford said: “We literally would not function without our amazing volunteers and Volunteers' Week is a chance to thank them properly. Our shop volunteers do a fantastic job of not just keeping the shop and its displays looking great but also ensuring the shop is a thriving part of our community. Our Youth Volunteers show up every week full of enthusiasm and ideas to support and engage our young people and our Trustees share their expertise and support and ensure we have a Board that represents our community."

Volunteers’ Week is led by the UK Volunteering Forum, a partnership between Volunteer Scotland, the National Council for Voluntary Organisations (NCVO), the Wales Council for Voluntary Action (WCVA) and Volunteer Now in Northern Ireland.

The UK Volunteering Forum said: “Volunteers bring a richness to organisations across the country. There is no better time to recognise the diversity of our volunteers and celebrate the diff erence that volunteering makes than during Volunteers’ Week. Without volunteers many charities just simply could not function, with so many people giving up their time and going above and beyond. The week is a chance for all of us to show just how vital they are to charities and communities everywhere.”

www.electricstormyouth.co.uk

Retail cyber attacks: A wake-up call for every industry

Recently, several UK retailers, including Marks & Spencer, Co-op, and Harrods, were hit by serious cyber attacks. The common thread? Sophisticated social engineering tactics, where threat actors impersonated staff to trick IT service desks into resetting passwords and granting internal access.

Key incidents:

• Marks & Spencer experienced major disruptions across online ordering, in-store systems, and remote work.
• Co-op confirmed customer data exposure and ongoing disruption to customers experience.
• Harrods reported attempted breaches that disrupted platform access.

These coordinated attacks were not random. Intelligence suggests a highly organised threat actor group using advanced social engineering techniques targeted service desks to gain administrative control.

What this means
While these incidents are focused on retail, the techniques used are sector-agnostic. If your organisation has a help desk, remote access tools, or identity management services in place, you are a potential target.

Actionable steps for organisations

At FluidOne, we recommend these steps:

1. Reinforce protocols
   • Review and tighten procedures around password resets.
   • Implement strong identity verification processes.
   • Train staff on social engineering red flags.
2. Secure systems
   • Patch VMware hosts to latest level and segment management access via private VLANs.
   • Enforce multi-factor authentication (MFA) and conditional access across all administrative accounts and ensure administrative passwords are secure.
3. Boost detection & response
   • Monitor for “risky logon” alerts.
   • Deploy threat-hunting techniques and custom detections aligned to emerging indicators of compromise.

For individuals: Stay cyber smart

• Be cautious of unexpected password reset requests or unfamiliar MFA prompts.
• Use unique, strong passwords and a password manager.
• Enable 2FA on all critical accounts.
• Monitor accounts for unusual activity
• Stay informed about social engineering.

Final thoughts

Security isn’t just an IT issue, it’s a people issue. Social engineering exploits human trust. These attacks highlight how a single moment of misplaced trust can ripple across an entire organisation, no matter the sector.

  At FluidOne, our experts provide a comprehensive selection of IT Security services, from MFA to Patch Management to keep you safe. We also have our specialised cyber centre of excellence, CSA Cyber, who provide services across Managed Security, Offensive Security, and Security Consultancy.

For more information, You can reach us through https://www.fluidone.com/contact, call us at 01273 384100 or email us at brighton@fluidone.com to get in touch with our experts today to find out how we can help protect your business.

Chichester event focuses on Tax and Investment Tips

Chichester based individuals and business owners were given tips on how they can best navigate the current tax and investment landscape at a recent special personal finance seminar, organised by South East accountants Carpenter Box.

Speakers included Ross Baumann, Senior Financial Planning Manager at Carpenter Box Financial Advisers, who highlighted how ‘fiscal drag’ caused by the freeze on allowances for personal tax, inheritance tax and ISAs heightened the need to make the most of investment returns. He also spoke about the proposed inheritance tax (IHT) treatment on unused pension pots from April 2027, outlining a number of options for individuals.  

 David Crowter, Partner & Head of Private Client Services at Carpenter Box then gave the audience ideas on how to respond to changes announced in the October 2024 Budget, not least the impact of the IHT changes on family farms. David suggests that clients review their will to ensure it reflects their current wishes, take advice on gifting and valuation planning, and consider using life cover and pension drawings to mitigate the impact on their assets.

Photo l-r: Ross Baumann & David Crowter.

www.carpenterbox.com.